Personalized training, ongoing support, and expert guidance every step of the way.
Role-based training designed for your team's specific needs and workflows.
Hands-on training for daily case management and variant interpretation.
Strategic oversight, quality assurance, and reporting capabilities.
Complete system configuration, user management, and customization.
Choose the format that works best for your team.
Interactive training via video conference with screen sharing and hands-on practice.
Personalized in-person training at your lab facility for enterprise plans.
Video tutorials, documentation, and quick reference guides available 24/7.
Get the help you need, when you need it.
Included with all plans
Professional & Enterprise plans
Custom enterprise plans
Your success is our success. We support you every step of the way.
Ongoing training for all new team members joining your lab, including complimentary sessions, role-specific programs, and quick-start reference materials.
Quarterly system optimization reviews, workflow efficiency analysis, and feature update notifications to ensure you get the most out of CassianLab.
Searchable documentation library, video tutorials and walkthroughs, and troubleshooting guides available 24/7.
Quarterly feature releases, feature training and documentation, and a feature request submission portal based on lab feedback.
Our support team is ready to help you succeed with CassianLab.