What to expect.
Our proven implementation methodology ensures a smooth transition to CassianLab. We work closely with your team to understand your unique workflows and customize the system to match your laboratory's specific needs.
Implementation phases.
Discovery & Planning
Week 1We start by understanding your lab's current workflows, pain points, and specific requirements.
- Initial consultation and needs assessment
- Workflow mapping and documentation
- Custom configuration planning
- Timeline and milestone agreement
System Configuration
Weeks 2-3We configure CassianLab to match your lab's specific requirements and workflows.
- User accounts and permission setup (6-tier system)
- Gene panel configuration and versioning
- Workflow status customization
- Lab branding and terminology setup
- Integration setup (LIS, EMR if applicable)
Data Migration & Testing
Weeks 3-4Safe migration of your existing data and comprehensive testing in a staging environment.
- Historical data import and validation
- Patient and case record migration
- User acceptance testing (UAT)
- Workflow testing with real scenarios
Training & Onboarding
Weeks 5-6Comprehensive training for all user roles to ensure confident system usage.
- Role-based training sessions (Scientists, Lab Directors, Admin)
- Hands-on workflow practice
- Documentation and quick reference guides
- Q&A sessions and best practices
Go-Live & Support
Weeks 7-8Smooth transition to production with dedicated support during your critical first weeks.
- Coordinated go-live date
- On-site or remote support available during go-live
- Extended support hours for first 2 weeks
- Post-launch review and optimization
Ongoing Partnership
ContinuousOur relationship doesn't end at go-live. We're committed to your long-term success.
- Regular check-ins and optimization reviews
- Feature updates and enhancements
- Priority technical support
- Training for new staff members